Information you provide
The form collects your name, email, optional phone number, vessel details, marina location, requested service, preferred timing, and any notes you choose to add. Consent is required to submit the request.
How the information is used
These details are used to assess the service request, understand vessel access and scope, and support communication and scheduling. Submissions are stored in the site's service-request database. Do not include payment card information, passwords, or sensitive personal documents.
Site protection
A short-lived hashed network identifier may be processed to limit automated submissions. Security rate-limit records expire after approximately one day. This website does not use advertising trackers or analytics cookies. Hosting systems may process technical logs for operation and security.
Request and payment emails
Reliable Divers sends service-request confirmations and verified-payment confirmations to the email address you provide, and sends matching alerts to its team. Resend processes the recipient address and the email content, which includes the booking reference, vessel and service details, estimate or payment amount, and next steps. Team alerts also include the contact and access information needed to review your request. Private photo and video attachments are not attached to these emails. These are transactional service messages, not marketing subscriptions.
Storage and access
Request records are accessible to the business through its authorized site-management tools. The public website does not expose a list of requests. Records should be retained only as needed for the service enquiry, business records, and applicable obligations.
Private attachments and payment
Optional photos and videos are stored privately for service assessment. Do not upload sensitive documents or footage you cannot share. Public field videos are a separate, credited collection and are not customer submissions. Square collects card and payment details on its own checkout; this website does not collect card numbers.
Corrections and deletion
If you need to correct or remove a submitted enquiry, email info@reliablediversflorida.com, quote your original reference, and describe your request. Do not submit another person's details without their permission. Identity may need to be confirmed before records are changed.
Confirmation
An RD reference confirms database receipt. Square issues payment receipts separately. Automatic checkout updates requests after verified Square confirmation when enabled. Manual payments are matched separately. Payment does not confirm a service date or dispatch a diver.
